A question, advice, a quote? 02 47 73 38 38
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Livraison OFFERTE dès 100€ HT*
-10% on your 1st order*
-25% discount on products for orders of €100 or more before tax on products
-10% discount on products for orders of €100 or more before tax on products

Business issues


 

  • Are there any discounts ?

    Yes, you will receive the following discounts:
   

ON SUN PRODUCTS
       

     25% discount on SUN products from 100€ excl. tax of SUN product orders. Not combinable with other offers.
      

ON GREEN PRODUCTS

    10% discount on GREEN products from orders of 100€ excluding tax on GREEN products. Not combinable with other offers.

                   * Non-cumulative offer, not automated on the Internet, but you will still benefit from it.

 

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  • Postage and packing costs.

 

One-time shipping costs

Metropolitan France and Belgium

 

Others Destinations

Order

less than  99€ HT

9,9 € HT

 

  • 20 euros will be charged when you confirm your order.
  • As soon as the actual shipping costs are known we will contact you to get your approval and send the goods.
  • Postage is charged at cost price.
  • If these charges are lower we will only debit the necessary amount from your credit card.

Order

more than 99€ HT

FREE

 

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  • Satisfied or Replaced or Refunded

        Satisfied. Conditions: return the item within 8 days in its original packaging, in good condition and complete (return postage paid by the sender).
        Replaced by an identical or different model with payment of the difference if more expensive. In the case of replacement by a different article or another brand, the return costs are at the customer's expense. If it is a device under warranty, see the conditions (article 4) "warranty".
        or Refunded by a voucher or other means (with processing fee: €5.90 excl. VAT).

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  • Processed in less than 72 working hours

    FAST DELIVERY :

    Once your order is “in the process of VALIDATION” (received by e-mail), we undertake to process it within a maximum period of time. 72 working hours. (In metropolitan France and subject to an involuntary rupture of a product or a modification of order on your part).

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  • 100% secure payment

    "The payment by credit card of your order is made directly with our partner bank: LCL-SHerlocks (= payment interface). The fact of communicating your credit card number on the bank server at the time of the payment of your order is entirely secure. Indeed, this manipulation does not involve any risk since your credit card details are never transmitted in clear text on the network: they are encrypted thanks to the SSL (Secure Socket Layer) protocol.

    * If you do not receive a confirmation email and your credit card payment has been accepted, please contact us at 02 47 73 38 38.

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        No card number is stored on our website.
        The payment interface is 100% secure: check that the logo (key or padlock) appears.

 

  • I would like to print my invoice but I don't know where to find it on the website

    You do not have the possibility to print your invoice, please contact our accounting department at 02 47 73 38 36.

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  • How can I contact the sales department ?

    Call +33(0)2 47 73 38 38 and we will be happy to help you.

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  • Do we get a welcome gift with our first order ?

    Even better: a gift with every order placed via the website.

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CUSTOMER SERVICE
On 02 47 73 38 38
or by email
FREE DELIVERY
99€ HT
DELIVERY ANYWHERE
IN THE WORLD
SATISFIED OR
REFUNDED
100% SECURE PAYMENT
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